Privacy Policy
Privacy Policy
Effective Date: 01.02.2025
At Coinexo International Software Services Pvt Ltd, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines the types of data we collect, how we use, store, and process it, and your rights regarding your data. We reserve the right to update this policy at any time, and we encourage you to review it periodically to stay informed about any changes.
1. Information We Collect
To provide our services and comply with legal requirements, we may collect the following information:
1.1. Registration Documents
For business clients, we may require:
Certificate of Incorporation (COI)
GST Certificate
Company PAN Card
PAN Card and Aadhar Card copy of the authorized signatory
Address proof of the authorized signatory (Driving License, Passport, or Voter ID)
Canceled Cheque from the Company
1.2. Personal and Business Data
We may collect:
Contact information (name, email, phone number, address)
Business details (company name, registration number, GST details)
Payment and transaction details
Information provided during communication or inquiries
1.3. Job Applicant Data
If you apply for a job through our careers page, we may collect:
2. Use of Collected Data
We use your data for legitimate business purposes, including:
Providing and improving our services
Enhancing user experience on our website and platforms
Communicating with you via email, notifications, or other specified methods
Sharing necessary information with third parties to deliver our services
Detecting and preventing fraud
Complying with legal obligations and enforcing our policies
Maintaining records for authentication and verification
3. Why We Collect Information
We collect your information based on legitimate interests, such as:
Providing you with our services
Improving our offerings and customer experience
Identifying potential clients or job applicants
Complying with legal and regulatory requirements
4. Data Security
We take the security of your data seriously and have implemented robust measures to protect it:
Access to your data is restricted to authorized personnel only.
We comply with applicable data protection laws, including the DPA (Data Protection Act) and GDPR (General Data Protection Regulation).
In the event of a data breach, we will notify you promptly if required by law.
While we strive to protect your data, please note that no internet transmission is completely secure.
5. Use of Cookies
Cookies help us distinguish you from other users and improve your experience on our website. We use cookies to:
Collect statistical information about website usage (e.g., browser type, operating system, visitor location)
Enhance website functionality and user experience
Measure the success of our website and services
You can manage or disable cookies through your browser settings, but this may affect your experience on our website.
6. Your Rights
You have the following rights regarding your data:
Access: Request a copy of the data we hold about you.
Correction: Request updates or corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your data, subject to legal obligations.
Objection: Object to the processing of your data for specific purposes.
Withdrawal of Consent: Withdraw consent for data processing, where applicable.
To exercise these rights, please contact us at info@coinexo.in.
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email. Please ensure your personal data is accurate and up-to-date by informing us of any changes during your association with us.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: info@coinexo.in.
Phone: 89299 45669
Address: Unit no – 11WS3M, 11th Floor, of the West Block of Mani Casadona New Town, Kolkata – 700161
